This summary outlines the minimum software version required for your Eppendorf touch-enabled device to connect with the VisioNize® Lab Suite. It also provides the currently recommended software version.
If your device does not have the recommended software version, please follow the instructions in the Update Guide.
| Lab device | Required software version | Recommended software version |
|---|---|---|
| CryoCube® F740i, hi, hiw | 2.1.7.1348 | 2.1.7.1352 |
| CellXpert® C170i | 2.7.2 | 2.7.4 |
| CellXpert® CS220 | 1.2.22 | 1.3.2 |
| Innova® S44i | 2.1.7.1350 | 2.1.7.1350 |
| Mastercycler® X40 | 4.2.2 | 4.2.2 |
| Mastercycler® X50 | 4.2.4 | 4.2.4 |
This summary outlines the minimum software version required for your Eppendorf connect ware to connect with the VisioNize® Lab Suite. It also provides the currently recommended software version.
Please check the Device Overview to see the Eppendorf devices which are connectable via VisioNize box, VisioNize box 2, or VisioNize box 2 cable to the VisioNize Lab Suite.
If your device does not have the recommended software version, please follow the instructions in the Update Guide.
| Connect ware | Required software version | Recommended software version |
|---|---|---|
| VisioNize® box | 2.0.0.0 | 2.2.0.0 |
| VisioNize® box 2 | 2.2.0.0 | 2.2.0.0 |
| VisioNize® box 2 cable | 2.2.0.0 | 2.2.0.0 |
| VisioNize® sense gateway | 2.1.2 | 2.2.0 |
If necessary, allowlist the connection from your Eppendorf touch-enabled device to the VisioNize® cloud servers on your IT firewall (please ask your local IT administrator for help):
| URL | Port | Protocol |
|---|---|---|
| api.iot.visionize.com | 443 | HTTPS |
| copla-api.iot.visionize.com | 443 | HTTPS |
| copla-ota.iot.visionize.com | 443 | HTTPS |
| mqtt.iot.visionize.com | 443 | MQTT |
| vnls-iot-ota-vnil-production-euc1.s3.eu-central-1.amazonaws.com | 443 | HTTPS |
| vnls-iot-sense-logs-vnil-production.s3.eu-central-1.amazonaws.com | 443 | HTTPS |
| global.azure-devices-provisioning.net | 443, 8883 | HTTPS |
| api.visionize.eppendorf.com | 443 | HTTPS |
*Important: Please make sure that the date, time and time zone are set correctly on the device. We recommend using an automatic date and time-server.